Insights for municipalities, NGOs and social-service organisations.
Short professional articles based on published and applied research, written for people designing, evaluating and improving services.
Co-creation processes and innovative municipal services
Co-creation becomes useful when it changes how a municipality understands a problem, shares responsibility and implements services—not when it ends with a workshop.
Read article →EvaluationHow to evaluate a co-creation process
A useful evaluation should examine who shaped the process, how collaboration worked, what changed, and whether the result can be implemented.
Read article →Social innovationWhat makes social innovation work in transitional contexts?
In transitional and post-conflict settings, new services depend not only on good ideas but on adaptation, financing, user participation, relationships and a path to sustainability.
Read article →Civil societyCivil society organisations and social innovation
Civil society organisations do more than fill service gaps: they connect actors, adapt ideas, test new practices and create knowledge that can reshape welfare systems.
Read article →Migration & childrenMigration, migrant children and social services
Effective support must understand children within cross-border family relationships and connect informal care with accessible, culturally responsive formal services.
Read article →Need research applied to a specific organisational question?
Insights can also be developed into workshops, reviews, evaluations or advisory support.